Mental distress from work is not always compensable
Having just been denied a promotion at work, Maria Amaral was crestfallen. As an employee of the Canadian Musical Reproduction Rights Agency for 23 years, Amaral thought that she should have been promoted to manager. But her boss, Caroline Rioux, thought otherwise. Shortly after the failed promotion attempt, Amaral refused to write a letter when Rioux directed her to. She was disciplined. Dejected, she let her attendance and performance dwindle. Rioux continued to warn Amaral, and eventually the agency relieved her of some of her duties. But Amaral’s absenteeism and performance worsened. The agency placed Amaral on probation and planned for her eventual dismissal.